Complaints Policy
Foundation Repair Tallahassee FL passes along requests about homes in Tallahassee, FL, elsewhere in Leon County, FL, and in the five nearby towns on our Towns page. A problem with our pages is ours to hear. A problem with a contractor, a license or a permit has its own path, set out below.
About our pages. Use the contact form, begin with the word "Complaint", and tell us what went wrong and roughly when: a page that seems wrong or unfair, a form that failed, a request that seems to have gone astray. We read every complaint and reply wherever we can.
About a contractor. Whoever receives a request is a separate business. The people doing its jobs do not work for us, and we neither direct its jobs nor set its prices. If a proposal, the work itself, a warranty or someone's conduct causes trouble, raise it with the contractor in writing first, with dates and photos, and hold on to the contract, any signed change orders and every receipt.
Contracting without a license. If you believe someone is doing or offering contracting work without a Florida license, you can report it to the Florida Department of Business and Professional Regulation. That same department runs the public license search where any contractor's number can be looked up.
Permits and local registration. Questions about a permit, or about whether a contractor has finished a local registration step, go to the City or county office that handles the address. Inside Tallahassee city limits that is the City; for unincorporated areas and the nearby towns, it is the office named on our town pages.
Tell us as well. We still want to hear about a problem that belongs with the contractor or an office. A pattern of trouble helps us judge whether requests should keep going to that business.
This page is general information, not legal advice. It takes away no right you have under Florida law, which governs it.